Recall record
Dolphin Aqua Packaged drinking water recall: Aug 2023 (BIS)
Last checked 19 September 2026. A few details are still being checked against the original document.
BIS ordered a recall of Dolphin Aqua packaged drinking water on 25 Aug 2023 for non-conformity with IS 14543:2016 (licensee Raj Mineral & Beverages); the failed parameter is in the BIS order PDF and is being verified.
- Classification
- Licence action or recall under BIS certification
- Decided by
- Bureau of Indian Standards (BIS)
- Reference
- BIS public recall alert, order dated 25 Aug 2023 (IS 14543:2016); order number and non-conformity:, being verified
- Latest action
- 25 August 2023
- Last checked
- 19 September 2026details being verified
Photo: Aqua Blue 200ml Premium Packaged Drinking Water.jpg by Ravi (CC BY-SA 4.0). All photo credits.
BIS public alert for product recall on account of non-conformity (fetched 19 Sep 2026)
Scope. A record here does not by itself mean a product or company is unsafe or banned today. Regulatory actions can apply to one batch, one formulation, one period or one state. Always check the linked government document for the current position, and tell us if something is out of date. How we label records.
Below: Blacklisted's explanationWe organise and explain what the document says. The document above is the authority.
Key facts
- Product
- Packaged drinking water
- Brand
- Dolphin Aqua
- Licensee
- Raj Mineral & Beverages
- Indian Standard
- IS 14543:2016
- Order date
- 25 Aug 2023
- Non-conformity
- See BIS order PDF (being verified)
- Lots covered
- See BIS order PDF (being verified)
The Bureau of Indian Standards published a recall alert for packaged drinking water sold under the Dolphin Aqua brand, manufactured by Raj Mineral & Beverages under BIS licence for IS 14543:2016. The order is dated 25 Aug 2023. BIS issues such alerts when a sample drawn under its certification scheme, from the factory or the market, fails one or more requirements of the Indian Standard, and it directs the licensee to withdraw the affected lots and inform the public.
The BIS alert page lists the product, brand, licensee, standard and order date. The specific non-conformity, the lot numbers covered and any corrective action are set out in the order PDF linked from that page and have not yet been transcribed into this record; they are the principal verification item.
A BIS recall is separate from FSSAI's recall system. It does not, on its own, indicate an FSSAI licence suspension or prohibition, and it applies only to the lots named in the order.
What this means for you
What a BIS recall is
BIS certifies products against Indian Standards under the ISI mark. When a market or factory sample fails the standard, BIS orders the licensee to recall the affected lots and publishes an alert.
Check the lot
The order PDF lists the batch or lot numbers and the manufacturing dates covered. Only those lots are recalled.
It is not an FSSAI action
BIS recalls run under the BIS Act, 2016, separately from FSSAI's FoSCoS recall system. A BIS alert does not by itself mean an FSSAI licence action.
This is a record of official orders, not medical advice. Do not stop a prescribed medicine without asking your doctor or pharmacist.
Official sources and primary records
- BIS public alert for product recall on account of non-conformity (fetched 19 Sep 2026)RegulatorBureau of Indian Standards